Common Printer Offline Issue and How to Troubleshoot Them

The printers are gaining high popularity for transforming computer data like text and graphics into hard copy. For printing a document, it is essential to select "Print" and choose the printer of your choice. However, at times, you might find that printer is displaying offline status and it is not printing, in spite of following the above-mentioned steps. The offline status might appear owing to faulty drivers, wrong configurations, printer set up issues, certain errors in the connection, and a variety of printing jobs, which are pending in the queue for printing. It is essential to turn the printer online to resume printing. Here are some of the most common Wireless printer offline problems and few tips to get rid of the issue:

Printer Set Up Issues

At times, you may see printer status showing offline, even if the printer is connected and online. It might happen owing to incorrect configurations in the printer settings.

•    To resolve this, it is necessary to go to the "Devices and Printers" section, present in the Control Panel and open the printer queue.
•    Now, you need to double-check on the printer.
•    Again, you require tapping on the Printer, present in the menu bar.
•    After this, it is essential to uncheck "Use Printer Offline" and "Pause Printing".

Paper Jam Issues

In such cases, you will find that the printer has stopped feeding any pages for printing owing to which the attention light, present in the control panel of the printer, may start blinking. It indicates that the paper has been jammed or stuck inside the printer. Paper jam Error might be caused owing to several causes which are mentioned below:

Paper Jam Owing To The Presence Of Foreign Materials

At times, the paper jam is caused due to the presence of specific foreign materials, in the paper tray and the printer. If you find that any loose paper has been stuck inside the printer, it is a prerequisite to pull the same and remove it. While pulling the paper, out of the paper tray or the printer, you should ensure to do it gently to prevent any further tearing.

Printer Rollers Might Get Stuck

At times, there may be an accumulation of paper fibers, dust, as well as other debris inside the printer rollers. Hence, it is a prerequisite to clean them to get rid of the issue. In such cases, you need to take a cotton swab and damp it in water after which you should wipe out different parts of the printer roller with it.

Low Quality Of Cartridges

At times, the low-quality cartridges might leave behind the toner and stray ink. It will cause paper jams, thereby affecting the quality of the output. In this case, it is essential to replace the cartridges with new ones, to fix the Paper Jam issue.

Using Poor Quality Of Paper

Printers are recognized to be precise devices and using papers of poor quality will result in shred and flakes. While the paper bits might not be the root problem, the papers of poor quality are going to leave paper dust. They are essentially small paper bits which become a major issue, once they start accumulating. To prevent this, you need to use a good quality of paper, to prevent paper jamming.

Incorrect Insertion Of Paper

It is regarded as one of the most prominent causes where you load the paper incorrectly in the input tray. The frayed or folded paper, the stacking of sheets together, as well as overloaded trays, might result in issues. Hence, you should ensure to insert the paper properly to get rid of this problem.

If you still find that the printer is showing offline status, reach out to our technical support department. We have a team of dedicated technical support professionals who stand out of the ordinary in fixing such issues in the blink of any eye. One of the top reasons why end-users contact us for fixing such issues is because we are available around the clock. We are available 24*7 and thus you can call us, at any time, during an emergency. We ensure that the productivity and work are going to be hampered owing to such printer issues. Our technical experts will diagnose the issue within the shortest period and resolve it. They are prompt in response and you do not need to wait for hours to get rid of the problem. You can contact our technical support department through live chat or on our toll-free number.